Carta: Offering a fun and impactful activity to kick start the conversation on team performance

📌 The Challenge

Carta, operating with two distinct business units, faced the challenge of harmonizing teams that had varying degrees of interaction. As the Managing Director shared, the team dynamics were anything but uniform:

• Teams worked both closely and on an ad hoc basis, creating unique collaboration patterns across product lines

• Sales teams across two different product lines operated in silos, limiting synergy and shared momentum

• The leadership team, overseeing both units, sought to build a more cohesive strategy to unite the organization

Key Challenges:

• 🔄 Interdepartmental Collaboration: Navigating the complexity of teams with different working rhythms

• 💼 Sales Team Synergy: Boosting collaboration across distinct sales units

• 🧭 Leadership Alignment: Creating a unified direction for both business units

🏝️ The Breakthrough: How Miki Island Helped

Through the engaging and immersive experience of Miki Island, Carta embarked on a transformational journey toward becoming a more aligned and high-performing team. The simulation recreated the intensity and pressure of real-world challenges, offering a safe space to explore behaviors, decisions, and teamwork.

Here’s what came to light:

🎯 Team Structure Insights: Carta chose to keep teams aligned with their actual day-to-day structures during the simulation. This decision led to powerful reflections on how those team dynamics function under pressure.

🔍 Game-Confirmed Observations: The simulation validated existing leadership observations, confirming both the strengths and gaps across teams — particularly around clarity, communication, and cohesion.

🎭 Roles & Responsibilities in Action: The experience emphasized how clear roles and responsibilities directly impacted decision-making, speed, and confidence — reinforcing the importance of ownership and structure.

🔁 Iterative Learning: Teams that struggled in the first round eagerly embraced the chance to replay, bringing fresh strategies and energy. The learning curve was steep — and exciting.

⚡ Strategic Mindset Shift: The contrast between teams playing to win vs. playing not to lose sparked reflection and innovation. The metaphor carried into deeper strategic conversations post-game.

🚀 The Impact

What started as a game became a platform for real alignment, self-awareness, and strategic clarity.

The Carta leadership team left the experience with:

• ✅ Sharper insights into team effectiveness

• ✅ Clearer alignment on leadership approach and collaboration

• ✅ Greater cohesion between business units — and a roadmap to build on it

Ready to bridge silos and energize your teams?
Miki Island helps turn complexity into clarity — and strategy into shared action. 🌴🎮✨