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Managing Conflicts™ Leadership Program

Turn tension into teamwork by learning how to navigate conflict with confidence and clarity.

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Trusted By Hundreds of Great Companies

💬 Why Conflict Can’t Be Ignored !

Unspoken tensions don’t go away - they grow.  practical, experiential program designed for leaders and employees to manage conflict constructively - so collaboration doesn’t break under pressure but grows stronger.

 

0 %

Have witnessed poor morale among employees affected by conflict.

0 %

Believe that well-handled conflict leads to increased trust within teams.

0 %

Of managers are rated as “very skilled” in resolving conflict.

(State of Workplace Conflict in 2024: Insights and Solutions)

🌐 Program Experience

Modular, Flexible, experiential, and designed for impact. This program is designed for both leaders and team members - because effective conflict management is a shared responsibility.

Interactive & Experiential

Research Based Framework and Tools

Miki Island Business Simulation

1-day to 30-day program

Team & Leadership Asssesment

Skills to reduce emotional reactivity and increase resolution.

 

This program is designed for both leaders and team members - because effective conflict management is a shared responsibility.

 

Participants will:

 

  • Identify their personal conflict style and blind spots

  • Learn how to surface and name hidden tensions early

  • Respond — not react — under pressure

  • Practice reframing conflict as a path to clarity and alignment

  • Build strategies for group conflict, 1-on-1s, and cultural dynamics

  • Create action plans to prevent recurring issues

Modular Delivery:

 

• 1-day or;
• 30-day Leadership Sprint
• 90-day Leadership Journey

The journey brought the regional team together and created an inclusive and connective tissue between colleagues. It was a very immersive and energizing journey to facilitate our teams’ key learnings of high performing teams, inclusive collaboration and agile decision making all for performance improvement back at work!

Anne Lepissier GENERAL MANAGER, MICROSOFT

I am impressed by the amount of real work-life value teams have taken from this journey. Not only it was interesting, but it’s applicable. The set of changes in behavior and attitudes initiated have boosted the agile growth and performance of our teams.

Bram De Block Global Agile Lead, Skyline Communications​

Miki Island experiential learning program is a great way to practice teamwork for performance improvement. The combination of doing and reflecting as well as being both concrete and theoretical is promising for learnings about team development!

Christian Jacobsson Head Of Research, GDQ Associates (Research Partner)

Engaging and hands-on, Miki Island is a concrete experience, devoid of abstraction or theory, offering all the essential elements of real-life scenarios. It highlights common pitfalls: unclear objectives or misalignment within teams, the importance of understanding individual roles and the necessity for collaboration to maximize team effectiveness, unexpected challenges, such as a sudden hurricane, mirroring the unpredictability of real-world situations. Miki Island assesses the team's agility and collaborative spirit during crises, showcasing the relevance and applicability of its lessons to real-life scenarios.

Bhavik Vashi Managing Director, Carta

🏝️ Powered by the Miki Island™ Platform

Experiential learning meets digital reinforcement.

The Miki Island platform is designed to drive lasting behavior change at scale:

 

• Business Simulation

• AI-Powered Game Report
• Team & Leadership
• Assessment
• Bite-Size Learning & Content

 

Together, these components create a seamless journey from insight to action - empowering leaders to build and sustain high-performing teams.

✅ Tailored to Your Culture & Strategy

Every organization is different. That’s why we customize.

We adapt the experience to reflect your:

 

  • Culture and values around conflict

  • Role expectations and leadership frameworks

  • Specific team challenges and use cases (cross-functional, remote, multicultural)

  • Internal escalation or resolution protocols

💙 Miki Island Love & Success Stories

Real impact from real companies - how leading organizations in are already transforming leaders and teams with Miki Island.

Strategic Offsite at Siemens

Read more to discover how Siemens used Miki Island to align their teams and drive strategic outcomes for 2025.

Agile ways of working at SAP

Read more to explore how SAP used Miki Island to boost one of their squad’s performance and accelerate the adoption of agile principles.

Team Effectivenesss for a Leadership Team

Discover how PepsiCo boosted team effectiveness over 3 months using the Miki Island experience.

500 IBMers and one island for a virtual offsite.

Explore how IBM brought together 500 employees in a virtual offsite powered by Miki Island to build connection and collaboration.

The Highlight of the offsite

See how Carta broke down silos and fostered collective intelligence with the Miki Island Program.

High Performing Legal Team

Explore how the Autodesk legal team used Miki Island to become a high performing team in practice!

What.

The.

FAQ?

What sets Miki Island workshops apart from other team development programs?

Miki Island workshops distinguish themselves through immersive gameplay, research based methodology as well as data-driven insights from comprehensive team assessments. This allows to guarantee a focus on creating sustainable, high-performance team cultures that drive tangible business results.

How long is a typical Miki Island workshop?

A Miki Island workshop will last for 2,5h to 4h. Depending on the objectives set for your team, the program can then be enhanced to 2-day or 3-6 month team coaching journey. The more we can work with your team, the better the results!

Why can't we simply do a traditional team development program?

Of course, you can. However, our game-based learning approach in Miki Island workshops creates a psychologically safe environment where teams can practice the behaviors of Stage 4 teams effectively. This approach fosters active engagement, real-time problem-solving, and experiential learning, enabling teams to develop and internalize advanced teamwork skills in a dynamic and supportive setting.

What happens during a debrief session?

Debrief sessions allow teams to reflect on their performance and behaviours in the game, discuss how it relates to their every day life, and identify key takeaways for improvement.

Does that work even with senior executives?

Funny enough, we often see senior executives on the back-sit at the beginning of a Miki Island workshop. Now when the game starts, people (and c-suite) forget about their default leadership behaviours and engage fully in the experience.

 

This engagement and commitment guarantees and allows for great conversations and debriefs at the end, making it as effective for C-suite senior executives as it can be for more junior team members. 

 

The key difference relies more on the depth of the conversations in the debrief and business application workshops than the game itself. 

Are Miki Island workshops customizable for specific team goals?

Yes, Miki Island workshops can be tailored to address specific team challenges, goals, and industry contexts to maximize relevance and impact. The team assessment and diagnostic is a key element that allows for customization.

What's the maximum number of people?

We have had team offsites sessions with as many as 500 people (both virtually and face-to-face). We also work regularly with senior executive teams of 6-8 people. The results are consistent with highly engaged, challenged and impacted team members ready to build their High Performing Teams back at work!

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